Robert Hudson is a Senior Account Director at Aspect Software with over 30 years of experience in the Contact Center space, encompassing roles in Customer Service, Development, and Product Management. They have spent the last decade focusing on Customer Success, acting as a trusted strategic advisor while managing relationships with a variety of strategic and enterprise customers. Prior to their current role, Robert held positions as a Senior Advisory Engineer, Product Manager, and Senior Customer Success Manager, leveraging extensive knowledge in telecommunications and customer experience. Robert earned an Associate degree in Electronic Technologies from Penn Technical Institute and a Bachelor’s degree in IT Management from the University of Phoenix.
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