Paulo Lucena

Paulo Lucena has a diverse work experience spanning multiple industries. Paulo is currently employed as an Application Support Engineer at Asperiq since July 2022. Prior to this, they worked as a Senior Service Desk Analyst at Partners Group from June 2021 to January 2022.

Before their role at Partners Group, Paulo worked at Kofax as an IT User Support Specialist for seven years from May 2014 to June 2021. In this role, they were responsible for configuring printers, applications, and email profiles, providing support to end users on hardware and software, troubleshooting desktop problems, and managing complaint ticketing systems. Paulo also conducted on-site analysis and resolution of technical issues, instructed users on system usage, and collaborated with vendors for hardware and software repairs.

Earlier in their career, Paulo held the position of Noc Engineer at Huawei from August 2012 to February 2014 and at Nokia Siemens Networks from January 2011 to July 2012. Paulo gained experience in network operations and maintenance in these roles.

Paulo started their professional journey as a BackOffice employee at Sonae from January 2009 to January 2011 and at Vodafone from January 2006 to January 2008.

Paulo Lucena attended the Universidade Lusófona - Centro Universitário Lisboa, where they studied Psychology. Paulo obtained a certification as an AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in April 2022. No information is provided about the specific years they attended university or if they completed a degree in Psychology.