Christen Peapples is a Technology Support Specialist II at BlueCross BlueShield of South Carolina since March 2021, focusing on converting incident management systems to ServiceNow, facilitating communication on high-severity incidents, and improving processes in Incident Management. Previous experience includes roles as a Desktop Support Specialist at the Information Services Agency - City of Indianapolis & Marion County, an IT Support Analyst at Ultra Steak, Inc., and internships as a Network Administrator at Allied Solutions LLC and a Network Technician Intern at Ivy Tech Community College of Indiana. Christen holds an Associate’s Degree in Server Administration from Ivy Tech Community College.
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