Melanie A Lee, APM, POPM, SA5, CBAP, CSPO, MSc

Melanie A Lee has extensive work experience in various roles related to business analysis and consulting. Melanie A is currently working as a Senior Consultant at Aspirent since May 2021. Prior to this, they worked as a Senior Business Analyst at Delta Dental Insurance Company from December 2018 to May 2021.

Melanie also has experience working with the International Institute of Business Analysis (IIBA), where they were a member of the IIBA Business Analytics SIG Leadership Team and participated in the development of products and content for the Business Analytics/Business Analysis communities. Melanie A was a forming member and served as a member of the Leadership Committee and Core team member on several IIBA Analytics teams.

Before joining Aspirent, Melanie worked as a Senior Business Analyst/Consultant at White Clarke Group from October 2017 to July 2018. Prior to that, they worked as a Consultant at Fiserv from August 2016 to October 2017, where they were involved in developing process models and identifying customer improvement opportunities.

In their earlier career, Melanie worked as a Consultant at CGI from May 2014 to August 2016, where they obtained user feedback for UX design analysis and developed user scenarios and stories. Melanie A also worked as a Lead Business Analyst at SunTrust Bank from April 2007 to April 2014, where they were responsible for business case development, features, KPIs, and reports for new and existing product enhancements.

Melanie's experience also includes working as a Senior Business Systems/Data Analyst at UPS Supply Chain Solutions from April 2001 to April 2007, where they developed project requirements and data specifications for supply chain logistics models. Additionally, they worked as an eBusiness Consultant at Grant Thornton from 2000 to 2001, where they performed competitive analysis, developed site maps, and executed test cases.

Melanie's early career involved working as an IT Business Analyst at Oracle from July 1997 to 2000, managing the Vignette implementation team and handling vendor relationships.

Melanie A Lee holds multiple certifications including APM, POPM, SA5, CBAP, CSPO, and has a Master's degree (MSc).

Melanie A Lee has a strong educational background and several certifications. Melanie A holds a Master of Science (MS) degree in Computer Information Systems from Georgia State University. Additionally, they obtained a Bachelor of Science (BS) degree in Statistics/ Mathematics, Business from the University of Florida.

In terms of certifications, Melanie has achieved the SAFe APM5, SAFe POPM5, and SA5 certifications from Scaled Agile, Inc. These certifications were obtained in December 2022, September 2022, and May 2022, respectively. Melanie A also holds a UX Certificate from the Nielsen Norman Group, earned in July 2021.

Furthermore, Melanie has pursued several certificates related to Human-Computer Interaction (HCI). Melanie A earned the Georgia Tech HCI Professional Certificate from edX in August 2020. Melanie A also obtained edX Verified Certificates for various HCI courses, including Fundamentals & Design Principles, Cognition, Context & Culture, Ethics, Needfinding & Prototyping, and Evaluation, Agile Methods & Beyond. These certificates were achieved between June 2020 and August 2020.

Melanie is also a Certified Business Analysis Professional (CBAP), having obtained this certification from the IIBA in May 2016. Melanie A holds the Pragmatic Marketing Certified - PMC-I certificate from Pragmatic Marketing, awarded in March 2016. Additionally, they obtained the CSPO (Certified Scrum Product Owner) certification from the Scrum Alliance in January 2014.

Unfortunately, no specific information is available regarding the Data Analysis Certificate from John's Hopkins, obtained through Coursera Course Certificates.