Pablo Payet is an accomplished professional with extensive experience in customer operations and service management across various sectors, including B2B and B2G SaaS, consumer goods, and travel technology. Currently serving as a Customer Operations Manager at Aspire Software since June 2025, Pablo has previously held significant roles such as Senior Manager of Executive Escalations & Customer Care at Granicus, where a customer care function was built from the ground up, and Manager of Customer Success at ABB E-mobility, where enterprise support functions were established. Additional experience includes leading customer experience transformations at GG Brands GmbH, scaling customer care operations at TIER Mobility, and executing customer operations strategies at Tourlane. An educational background includes a Master of Arts in Business Administration from Hochschule Furtwangen and a Bachelor of Arts in Applied Foreign Languages from the University of Strasbourg.
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