Jay Feng is a Software Engineer at Assembled since July 2025, focusing on AI agents for support. Previously, Jay served as a Machine Learning Engineer at Nowsta from September 2023 to July 2025, working on LLM automations for customer support alongside ML infrastructure and data pipelines. Prior to that role, Jay was a Data Scientist at Cortex from January 2022 to September 2023, where the focus was on ML for healthcare and LLM-based analytics. Between January 2021 and December 2022, Jay held the position of Data Scientist and Project Lead, leading contract data science and ML projects through a UC Berkeley student organization. Additionally, Jay completed an internship as a Software Engineer at DevRev during the summer of 2022, concentrating on authorization and WebAssembly at an early-stage startup. Jay earned a Bachelor's degree in Computer Science with an emphasis on Applied Math and Modeling from the University of California, Berkeley.
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