A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Information Technology

Assembled

Assembled's headquarters in San Francisco, CA, United States

Ryan Wang

David Patou

Luke Andrews

Annelies Husmann

Brian Sze

John Wang

Jake Saper

Vanessa Larco

Hilarie Koplow-McAdams

The Engineering team at Assembled is responsible for developing and maintaining our advanced workforce management platform. This includes building scalable software solutions, optimizing frontend interfaces, integrating third-party services, providing technical support, and ensuring the platform meets the dynamic needs of customer support teams through continuous innovation and performance improvements.

Engineering

The Customer Success and Support team at Assembled ensures that clients fully utilize and benefit from the workforce management platform. They provide strategic guidance, technical support, and tailored implementation to drive customer satisfaction and retention, while also identifying growth opportunities and addressing potential challenges in the support operations.

Customer Success and Support

The Product Team at Assembled is responsible for developing and enhancing the platform to ensure it effectively scales great customer support. This includes defining product roadmaps, designing user-friendly interfaces, managing product marketing initiatives, and collaborating with technical teams to implement new features and improvements. The team continuously works to forecast support demand, optimize team schedules, and provide actionable insights to enhance support operations.

Product Team

The Sales Team at Assembled is responsible for driving revenue by identifying and closing opportunities with new and existing clients. They engage in activities such as prospecting, pitching, negotiating, and nurturing customer relationships to expand the adoption of Assembled's workforce management platform.

Sales Team

The Partnerships Team at Assembled focuses on forging and managing strategic collaborations to enhance the platform's reach and capabilities. They work to identify potential partners, negotiate agreements, and maintain relationships to drive mutual growth and success in workforce management solutions.

Partnerships Team

The Marketing Team at Assembled focuses on promoting the company's workforce management platform. This includes creating strategic content to highlight the benefits of Assembled, designing cohesive brand visuals, and engaging with potential customers to drive awareness and adoption of the platform.

Assembled

Org chart

Board & advisors

Teams

Engineering

Customer Success and Support

Product Team

Sales Team

Partnerships Team

Marketing Team

Offices

Assembled

Org chart

Board & advisors

Teams

Engineering

Customer Success and Support

Product Team

Sales Team

Partnerships Team

Marketing Team

Offices

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