Adam Rhoads

Adam Rhoads has over 25 years of work experience in various roles.

From 1996 to 2003, they worked at The Signal as a Call Center Supervisor, managing a team of 4 Assistant Supervisors and 10 employees. Adam was responsible for coaching and counseling employees, ensuring proper call volume, claims accuracy, and customer service. Adam also assisted in the hiring process.

From 2003 to 2015, they worked at Montgomery County Of PA. Starting as a Sr. Telecommunicator/Trainer, they handled incoming 9-1-1 calls, dispatched police departments, and maintained records of radio transmissions. Later, they became a Residential Assessor/Act 319 Coordinator, assessing residential properties for tax purposes and interacting with the public regarding property taxes and applicable laws.

Since 2015, Adam has been working at AssetWorks LLC. Adam started as a Quality Assurance Engineer and later became the Quality Assurance Manager. Currently, they hold the position of Business Analyst, though specific dates for this role are not provided.

Overall, Adam's experience includes leadership, supervision, customer service, claims handling, training, and quality assurance.

Adam Rhoads attended Delaware County Community College from 2015 to 2021, where they earned an Associate of Arts and Sciences (A.A.S.) degree in Computer Science.