Laura Prendergast

Laura Prendergast is a skilled professional currently serving as a Quality Assurance Case Auditor and Quality Assurance Specialist at AssistRx since November 2023. Prior experience includes working at Kroger Specialty Pharmacy from January 2019 to December 2023, where Laura held roles as a Prior Authorization Representative and Workflow Coordinator, managing patient profiles, obtaining prior authorizations, and ensuring compliance with HIPAA regulations. A data analytics virtual internship at KPMG in 2023 and a customer service representative position at AT&T from April 2013 to August 2018 further enhanced Laura's expertise, involving extensive customer interaction and data handling. Laura is currently pursuing an Associate of Science in STEM Computer Science at Valencia College and holds a Google Data Analytics certification from Merit America, along with an Associate of Science in Baking and Pastry Arts from Le Cordon Bleu.