Melanie Kuolt

Melanie Kuolt is an experienced professional in the banking sector, currently serving as Vice President - Contact Center Interaction and Service Delivery Manager at Associated Bank since September 2002. In this role, Melanie oversees the Quality Assurance, Training, and Communication functions for a 24x7 contact center, managing policies and procedures across various business lines and channels. Prior to this, Melanie was a Cash Management/Commercial Sales Assistant at AMCORE Bank from November 2000 to September 2002, providing support to Cash Management clients and engaging potential customers. Melanie holds a degree from the University of Wisconsin-Madison, where studies were completed between 1995 and 2001.