Erika Iervolino

Erika Iervolino is an experienced professional with a diverse background in marketing, coaching, and operations management. Currently serving as a Brand Ambassador and Marketing & Community Manager at promama, and as a Co-trainer for the European Coaching & NLP program at Allenati per l'Eccellenza, Erika also holds the title of Coach ICF & PNL Practitioner at ICF Italia. Previous roles include Retail Operations Manager and Assistant Store Manager at Nestlé Nespresso SA, where responsibilities included KPI analysis, people management, and customer experience enhancement. Erika has also contributed to Decathlon Italia as a Department Operations Manager and to STS Education Group in various sales and marketing roles. Educated in digital marketing and social media, Erika possesses a strong academic foundation with degrees from multiple prestigious institutions, including a Master in Digital Marketing from Talent Garden and a Laurea Magistrale in Economics and Business Management from Università di Pavia.