Rainier M.

Rainier M. currently serves as the Product Director for Dynamic Fulfilment at Assurant since October 2024, focusing on product strategy related to device repair, replacement, and customer support. Prior experience includes roles at North Highland as a Lead Business Analyst, where requirements were gathered for mastering contact information for timeshare ownership, and at the City of Miami as a Senior Business Analyst, leading a team while documenting user stories and implementing data governance practices. Additional experience spans managerial positions in reservations systems at Norwegian Cruise Line and various analytical roles at Assurant Specialty Property, where Rainier contributed to transitioning to agile practices and led financial integrations. Rainier M. holds a Bachelor of Science in Information Technology from Barry University, earned between 2013 and 2017.