Raphael Ribeiro

Raphael Ribeiro is a professional with diverse experience in technical assistance and claims management. Initial experience as an Estagiário at Delta Service LTDA involved quality control and software updates for Samsung smartphones. Subsequently, Raphael held multiple roles at Assurant, starting as a Jovem Aprendiz in the payment sector, later progressing to roles including Assistente de Sinistros, where responsibilities included resolving warranty-related claims, and Consultor de Sinistros, focusing on operational efficiency and strategic planning in insurance. Most recently, Raphael served as Analista de Sinistros, managing claims related to a variety of home appliances. Currently, Raphael is pursuing a Postgraduate MBA in Data Science & Analytics for Operations at POLI USP PRO, complementing a prior technical degree in Eletroeletrônica from I.T.B.