Elad Shemesh

Elad Shemesh is an experienced professional with expertise in system administration and customer support. Currently holding dual roles as a System Administrator and Knowledge Management Specialist at Assuta Medical Centers since February 2021, Elad combines technical skills with a strong background in customer service. At Partner Israel since September 2020, Elad provides technical support, handling customer queries primarily through phone communication in a high-pressure call center environment. Previously, Elad worked as a Customer Service Representative at Bug Multisystem Ltd., where responsibilities included direct customer interaction, order processing, and maintaining up-to-date knowledge of hardware and software products.