Francis Llasera

Customer Excellence Lead at Astellas Pharma

Francis LLASERA is an experienced professional in the pharmaceutical and life sciences industries, currently serving as the Customer Excellence Lead at Astellas Pharma since August 2024. Prior to this role, Francis was the Manager of Customer Engagement and Digital Transformation at BASE life science from November 2021 to September 2024. As a self-employed Senior Consultant Trainer from December 2013 to November 2021, Francis developed a range of training modules focused on communication, selling skills, remote product promotion, and change management. Earlier in the career, Francis worked as an International Training Manager at KADRIGE and as a Pharma Sales Representative, along with a role as an e-Marketing Project Manager at Roche Pharmaceuticals. Educational qualifications include a Diplôme de la Visite Médicale from Institut de Formation de Délégués Médicaux, a Diplôme d'Etudes Politiques from Sciences Po Lyon, and a Diplôme d'Etudes Approfondies from Université de Pau et des Pays de l'Adour. Multilingual capabilities include French, English, and Spanish.

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