David Li

Asterlogic provide the leading Workforce Analytics and TPS Data Compliance solutions to accelerate employee performance, we provide real-time insightful employee and campaign information allowing you to make decisions to deliver improved customer outcomes. Our mission is to take your business performance to the next level, driving down costs whilst increasing revenues Our solutions are designed to overlay across your existing contact centre technology and provide value add to your Agent & Campaign performance Asterlogic AgenTrak is the leading Workforce Analytics solution, increasing your performance by up to 30%. AgenTrak allows you to manage and optimize; - Employee activity - keyboard & mouse usage - Employee Productivity - what apps/websites they utilise and when - Employee location - Employee home internet speed and latency - Employee well-being information - Employee Timekeeping reports - Live view of Employee screen / calls for remote workers - Employee v Employee comparison information - Team v Team comparison information - Office v Home Employee statistics We give you the true insight into your employees, teams and campaigns to ensure you can optimise your employees to achieve employee targets, improve the customer experience and drive business revenues Asterlogic Compliance Tool connects to your HubSpot CRM or Salesforce CRM system and checks daily against the UK TPS/CTPS databases and ensures contact data is up to date and compliant, avoiding nasty ICO fines for nuisance calling