Carlee Hardaker

Carlee Hardaker currently serves as the Head of Global Customer Engagement and Loyalty at JLR, a position held since February 2024. Prior to this role, Carlee has been with Aston Martin Lagonda Ltd since September 2012, occupying various titles including Head of Customer Insight & CX Strategy, Senior Manager of Global Customer & Market Intelligence, and serving as a member of the Diversity and Inclusion Committee. Carlee's earlier career includes a role as Account Insight Manager at Millward Brown from February 2000 to August 2012. Educational credentials include a BSc in Geography and Environmental Science from the University of Southampton (1995-1998), an Advanced Certificate in Clinical Hypnotherapy from the South West School of Clinical Hypnotherapy (2008-2010), and coursework at Truro College (2006-2007).