Quentin le Garo

Quentin Le Garo is a seasoned professional in CRM and digital management with extensive experience in the automotive industry. Currently serving as the CRM & Digital Manager for APAC at Aston Martin Lagonda Ltd since February 2024, Quentin focuses on enhancing Salesforce processes, driving sales, and managing customer loyalty initiatives. Prior to this role, work at BMW Group as a CRM Operations Senior Specialist involved overseeing CRM operations and improving dealer processes. At Stellantis, Quentin held positions as a CS CX Senior Specialist and Customer Experience Specialist, where responsibilities included monitoring customer satisfaction across numerous dealerships and analyzing customer feedback to enhance experiences. Early career experience at Mercedes-Benz Japan involved administrative tasks within the CRM department. Academically, Quentin holds an MBA with a focus on Europe-Asia International Business, complemented by various exchange programs in Japan.