Kelley Ann Carson

Kelley Ann Carson is a strategic visionary and telecommunication general manager with 20 years of experience in sales, operational efficiency, and employee retention. They began their career as a customer service representative at Cox Communications, rapidly ascending through various management roles before leading operations at companies like BendBroadband, Frontier Communications, and Astound Broadband. At BendBroadband, Kelley revitalized team culture and implemented processes that significantly improved employee retention and customer satisfaction. Currently, as Director of Operations at Astound Broadband, they continue to focus on optimizing operations and enhancing client experiences. Kelley holds a B.A. in Human Services and Human Resource Management from the College of St. Mary.