Astra Business Services PvtLtd
Shubham Raj has extensive experience in operations and customer service, currently serving as Team Leader - Operations at Astra Global since November 2019, where responsibilities include supervision and coaching within a debt collection context for a USA-based company. Prior to this role, Shubham held multiple positions at Conneqt Business Solutions Limited from March 2018 to November 2019, including Sr. Production Leader and Sr. Customer Care Representative, working with the Paytm process as an inbound customer care executive. Additionally, Shubham contributed to Pratha Foundation as an NGO Coordinator in 2013. Shubham Raj holds a Bachelor's degree in Science from Delhi University and completed an Intermediate in Science at Noida Public School from 2010 to 2014.
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Astra Business Services PvtLtd
Astra Global is a boutique full service Business Process Transformation company with an unparalleled reputation for excellence. Astra has been in existence for over 15 years with our senior management having literally decades of experience in the ARM industry in the US as well as off shore. Our rich experience and deep roots in the US arm industry offers a compelling advantage in the collection industry while helping our clients achieve strategic operation objectives and manage costs effectively