Alex Ciotti is an experienced professional in customer experience and application management, currently pursuing a Bachelor of Arts in Criminal Justice at the University of Delaware. With a background spanning over 7 years, Alex has held various roles, including OmniChannel Solution Owner and Regional Application Manager at AstraZeneca, where they excelled in managing escalated issues and driving operational improvements. Previously, Alex served as Technical Manager at HCLTech and held multiple positions at Merck, where significant contributions were made to enhance application reliability and customer satisfaction. Known for their expertise in CRM integration and process optimization, Alex actively seeks to connect with industry professionals to explore trends and collaborative opportunities.
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