Paula M.

Senior IT Business Relationship Manager - Global Engineering & Real Estate and Operations SHE

Paula M. is a highly motivated certified ITIL v3 Expert and ITIL 4 Foundation service management professional with extensive experience in IT across the government, pharmaceutical, and insurance sectors. Currently serving as the Senior IT Business Relationship Manager at AstraZeneca, Paula has successfully managed significant projects, including content migration and decommissioning of the company intranet, achieving an annual saving of $2 million. With additional experience at DWP Digital and a consultancy, Paula has developed a strong reputation for building successful relationships and enhancing end user experiences. Paula holds a BSc(Hons) in Computing & Manufacturing from The Manchester Metropolitan University and has been recognized with multiple CIO excellence awards since 2013.

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