A strategic, forward-thinking innovator, Renee Rupp brings over 20 years of professional experience to Asurint in her current role as Senior Vice President of Operations. In her role at Asurint, Renee leads the Operations department that consists of: Verifications, Records Research, Client Relations, Client Implementations and Data Services. Her main focus is strategic operational objectives focused on the customer experience and how Asurint works with its clients and prospective clients. Renee oversees Asurint’s daily activities, initiatives and management of more than 200 employees committed to developing high performance teams and maximizing customer satisfaction for Asurint.
Prior to joining the Asurint leadership team, Renee gained extensive experience managing operational and customer-centric teams for 21 years at Medical Mutual of Ohio. In her most recent role there as Vice President of Customer Care, she led over 400 associates spanning three locations fielding 2.3 million calls annually. She also served as Vice President of Account Management and Implementations at ExactCare, a private equity business-to-business medication management company.
Outside of work, Renee is involved in her local community and schools participates in Junior Achievement, Make-A-Wish and was a former member of United Way of Greater Cleveland western region cabinet generating additional financial support from community businesses.
Renee is a graduate of Bowling Green University with a Bachelors of Business Administration in Human Resources and Healthcare Administration. She holds an MBA from Baldwin Wallace University. She is a native of Cleveland, where she currently lives with her husband and three children.
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