Claudia Davis, CPTD, has extensive experience in training and development, beginning as a Language Program Manager at Integrity Solution Services from 2007 to 2008. Claudia served as Senior Project and Training Manager at Charter Communications, overseeing training for 450 employees across two locations and enhancing team performance through structured coaching and material development. From 2008 to 2011, Claudia was the Training and Quality Manager, supervising teams focused on training new hires and developing coaching materials. Since 2013, Claudia has worked at Asurion as Manager of Learning and Development, managing the training and performance of over 1,000 new call center representatives annually and leading a team of over 20 specialists. Claudia holds a Bachelor of Science degree in Biological Sciences from Michigan State University.
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