Heather Ezelle is a seasoned product and marketing leader with extensive experience in driving customer engagement and growth. Currently serving as a Senior Product Manager at Asurion since July 2021, Heather develops product roadmaps and leads customer journey experimentation. Previously, as Director of Marketing Automation at Osborn Barr Paramore, a comprehensive marketing automation strategy was directed, resulting in improved lead generation and user engagement. Heather's tenure at Eventbrite included roles as Senior Marketing Manager and Marketing Program Manager, where significant marketing strategies were established to enhance client retention and revenue growth. Heather also has experience in demand generation at Ticketmaster and account management at Speakeasy Marketing Inc. Notably, Heather has a B.A. in International Business & Cultures from Tennessee Technological University.