James Nelms is an experienced professional currently serving as an In-home Technical Delivery Expert at Asurion since July 2023. With over two decades of experience, James has held various leadership positions, including Creative Director and Business Owner at New Millennium Creative Service since June 2003, and Transitional General Manager at Red Roof Inn from September 2022 to October 2023. Previous roles also include Customer Experience Manager at Teleperformance and General Manager at Quality Inn. James has a strong technical background, having worked as a Mac + Technical Support Specialist at Concentrix and various roles at hospitality establishments focusing on accounting and auditing. James is pursuing a Master of Business Administration at ENEB and has earned management certificates from ESSEC Business School and the University of Colorado, further enhancing skills in business administration and leadership.
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