Traci Kelsall

Traci Kelsall, GBA, CSM, is a Senior Product Manager at Asurion with extensive experience in translating business requests into technical requirements, using AGILE methodologies for user story writing, and managing cross-functional team collaborations to deliver projects on time. Previous roles at Asurion include UAT Coordinator & Office Manager and Office Manager, where responsibilities encompassed QA/UAT testing, creating test plans, managing office functions, and local HR tasks. Prior experience includes positions at The Salvation Army Headquarters as Employee Relations Assistant, Unleashed Dog Daycare as Office Manager, Manulife Financial in various capacities, and earlier roles in insurance and financial services. Traci holds a Group Benefits Associate degree from Dalhousie University.