ATA
Mercedes Hernández is a seasoned professional in customer service and leadership, currently serving as a Bilingual Customer Service Representative at ATA Group since November 2021. Prior experience includes roles such as Outbound Team Leader at Zevas Communications, where Mercedes managed PayPal US Activation and Partners campaigns, and Market Leader at RCI | Vacation Exchange, focusing on leading Spanish agents to exceed sales targets. Mercedes's career also features leadership positions at Affinion Group and RCI, along with teaching Spanish as a foreign language at Skerry's Business College and don Quijote. Educational qualifications include a Master's degree in Language Interpretation and Translation from The University of Salford and a Bachelor's Degree in Languages from Universidad de Salamanca.
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ATA
We are a global precision engineering company manufacturing, supplying and distributing cutting tools to leading industrial companies from our facilities around the world. With a legacy based on commitment to quality, we have been serving our customers from our headquarters in Cavan, Ireland for almost 60 years.