Joe Thiongo

Joe Thiongo is a seasoned professional with extensive experience in IT service management and operations. Currently serving as a Senior Manager for ServiceNow at ATB Financial since October 2022, Joe has previously contributed as a ServiceNow Process Consultant at Solvera Solutions and as an Analyst in Request & Catalogue Management at WestJet. Joe's career began as an IT Service Desk Analyst at Tervita Corporation, following a role as Operations Manager at Vivint. Joe holds a Bachelor of Management degree in Management Information Systems and Supply Chain Management from The University of Lethbridge, as well as a Business Administration diploma with a focus on Marketing from Lethbridge Polytechnic.