Amanda Olsen is an experienced professional with a diverse background in customer service, business analysis, and human resources. Currently serving as a Supervisor in Customer Service at ATCO, Amanda has held various roles, including Business Analyst and Quality Analyst, where responsibilities include process improvement, data analysis, and enhancing customer experiences. Prior experience as an HR Advisor involved generalist duties in recruitment and labour relations, while earlier roles at Birch Bay Ranch focused on administrative tasks in a dynamic non-profit environment. Amanda's educational background includes a Business Analysis Certificate from the University of Alberta and degrees in Human Resources and Labour Relations from Athabasca University and MacEwan University.
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