Deanna is the Sr. Operations Manager based in Fort Wayne, Indiana. Deanna is responsible for managing the day-to-day operations of the OSP Engineering and CAD drafters within the Midwest region. She also oversees the Brownfield MDU new hire training, in addition to managing the Indiana office operational needs, including new-hire onboarding and back-office billing/ invoicing for Frontier and Ziply Fiber. Deanna joined ATCO in March 2021, mid-pandemic, with over 16 years of combined telecom and management experience with Verizon/Frontier Communications. While working for Verizon/Frontier, she held many positions most recently as Network Operations Supervisor, where she managed the Centralized Invoicing and Financial Closing Teams. Deanna holds a Bachelor of Science degree from Indiana Wesleyan University, where she majored in Business Management. When asked what makes Deanna unique and successful, she advised, that her natural ability to empathize and relate to people while understanding their pain points and challenges successfully allows her to gain their trust, and respect, and build long-lasting relationships.
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