Heidi Barrett Fink

Customer Operations Manager at Atea Danmark

Heidi Barrett Fink has extensive experience in customer operations and management roles, with a strong background in IT and telecommunications. Heidi Barrett has held various managerial positions in companies such as Atea Danmark, GlobalConnect A/S, Telia Danmark, and Orange Denmark. Heidi's expertise includes overseeing operations centers, network monitoring, quality assurance, customer service, and team leadership. Heidi Barrett has also received certifications in ITIL 4 Foundation and Prolog. Additionally, Heidi has a background in education, with degrees in Guide and HF.

Links

Previous companies

GlobalConnect logo
Telia Norge logo

Timeline

  • Customer Operations Manager

    November, 2023 - present

  • Problem Manager

    September, 2022

  • Manager, 2nd Level & Operation Center

    February, 2020