Erick Coelho is a seasoned operations manager with extensive experience in B2B sales and customer relationships. Currently at Teleperformance Brasil, they focus on process improvement using Six Sigma methodologies to enhance customer journeys. Previously, Erick held various roles at Atento, including Client Manager, while managing teams and implementing strategies to achieve sales objectives. With a master's degree in Information Technology and Human Resources Management from Anhanguera Educacional, Erick is dedicated to leadership development and operational excellence.
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