Fernando Pires

Fernando Pires is an experienced professional in talent acquisition and customer success, currently serving as an Analista de Atração de Talentos at Atento since November 2024. Previously, Fernando held the position of Consultor Sênior at Banco FGTS, where responsibilities included analyzing and improving internal processes for operational efficiency and enhancing customer experience strategies. Fernando's background includes coordinating technical support for Microsoft products at Teleperformance, managing multiple projects across different markets. An entrepreneur at Food Lovers, a brewery and burger restaurant, and former director roles in communications agencies showcase a diverse skill set. Fernando holds a Master’s degree in Information Warfare from Academia Militar de Portugal, a specialization in Business Management from Fundação Dom Cabral, and a Bachelor's degree in Social Communication from Universidade FUMEC.