Isac MacEdo

Isac Macedo is a Bilingual Senior Marketing and Training Analyst at Atento, with a career beginning in March 2020. Initially serving as a Customer Service Analyst I, Isac provided digital marketing support to small and medium-sized businesses for four months before advancing to Customer Service Analyst II, where assistance was given to large companies for eight months. Previously, Isac worked at Actionline Brasil as a telemarketing professional, facilitating customer contact and improving client experiences. Isac is currently pursuing a Bachelor's degree in Marketing at the USP - Universidade de São Paulo and a Technologist degree in Hospitality at Centro Universitário FMU | FIAM-FAAM.