ath Power Consulting (apc)
Laurie Benson is an Executive Training Consultant at ath Power Consulting since September 2019, specializing in the design and execution of training programs focused on Customer Experience, Leadership, and Consultative Sales. Prior to this role, Laurie has extensive experience in the banking industry, serving as SVP Head of Retail Banking at Fidelity Cooperative Bank from April 2016 to May 2019, and as VP and Retail Market Manager at TD Bank from 2009 to 2016, overseeing multiple store locations across various regions. Laurie's career began at US Trust as a Retail/Credit Analyst from 1985 to 1988, followed by a tenure at Bank of Boston as AVP and Branch Manager until January 1997. Laurent holds degrees from New England College of Finance and Salem State University.
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ath Power Consulting (apc)
Since 1997, apc has helped over 1,000 organizations in both the public and private sectors measure and improve customer experience, build brand loyalty, ensure compliance, deepen employee engagement, and optimize talent. We know that people – from customers and employees to citizens and stakeholders – are what ultimately determine the success of any organization. Utilizing our suite of research and training solutions and decades of expertise, we know how to power the human experience and get results.