Envy Bondoc

Envy Bondoc is an experienced professional in client services and operations management, currently serving as Client Services Operations Manager at Athena since February 2023. Prior to this, Envy held key positions at TDCX from 2020 to January 2023, including Operations Manager and Team Lead. Envy's career began at Sitel as a Quality Assurance Specialist from January 2009 to October 2012, followed by a significant role at Concentrix as Team Leader from August 2013 to March 2020. Envy's expertise includes leading performance metric initiatives and quality improvement programs, showcasing a strong background in enhancing operational efficiency. Envy holds a degree in Mass Communication, specializing in Broadcast Journalism, from Polytechnic University of the Philippines, completed in 2008.