Charlé West

Product Manager at Athennian

Charlé West has a diverse work experience spanning several industries. They began their career as a Volunteer Administrative Assistant at Church Team Ministries International, where they performed various administrative tasks and assisted with media teams and outreach efforts. Afterwards, they worked as a Wedding Coordinator at Poetry Weddings and Events, collaborating with brides and coordinating with suppliers and vendors. They then transitioned into the role of a Nutrition Consultant at Made Foods Inc., providing guidance on diet plans and nutrition education. Charlé West then entered the e-commerce industry, first working as a Customer Success Guru at Shopify, where they assisted small to medium-sized E-commerce startups with website development, marketing, and order processing. They furthered their experience at Shopify Plus as a Plus Specialist, where they helped high-profile clients manage their businesses on the platform and provided support with migration, analytics, and marketing campaigns. Following this, Charlé West joined Avanti Software Inc. as a Client Success Manager, supporting clients with the adoption and success of the company's Human Capital Management software. In this role, they focused on building client relationships, driving revenue growth, and proactively managing product use and adoption. Currently, Charlé West is a Product Manager at Athennian, where they are responsible for driving product adoption, increasing user knowledge, and strategizing revenue growth. They also manage relationships and growth strategies with enterprise and strategic accounts, while ensuring client retention and building strong reference groups.

Charlé West pursued their education in a sequential manner, starting with their enrollment at Varsity College in 2015. Charlé completed their Bachelor of Commerce in Law with a focus on Commercial Law in 2017. Following this, in 2017-2018, they attended the Institute for Integrative Nutrition, where they obtained a degree as a Holistic Nutrition Coach, specializing in Foods, Nutrition, and Wellness Studies, General. Prior to these accomplishments, from 2013 to 2014, Charlé attended Curtin University, earning a Certificate IV in Interior Design. In addition to their formal education, Charlé also obtained two additional certifications. Charlé obtained the Project Management Support Certificate from Udemy in July 2019. Furthermore, they received the Integrative Nutrition Health Coach certification, although the specific time of completion is not provided in the information.

Links

Previous companies

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Timeline

  • Product Manager

    September, 2022 - present

  • Client Success Manager

    March, 2021