Amber Makhani

Amber Makhani is a seasoned professional in Customer Success, currently serving as Principal at Atlan since July 2025 and actively participating as a member of Women of Customer Success since October 2024. Previously, Amber held the position of Director of Customer Success and Account Management for the Americas at Instabase from September 2022 to July 2025, where the focus was on automating critical business processes using AI. Prior to Instabase, Amber was a Principal Business Partner in Customer Success at Anaplan from June 2021 to September 2022, contributing to enterprise planning solutions. Amber's experience also includes a tenure as Senior Manager at EY, overseeing large-scale transformations, as well as various roles at Capgemini from 2012 to 2018. Academically, Amber holds a BA in Psychology and Managerial Studies from Rice University, as well as a Master of Science in Information Management from the University of Washington.