Shannon Baldwin

Shannon Baldwin is an experienced aviation professional currently serving as an Aircraft Dispatcher, Crew Planner, and Crew Scheduler at Atlas Air since March 2019. Responsibilities include performing operational tasks to ensure timely aircraft operations and legal compliance for crew scheduling, alongside effective communication with crew members regarding schedule changes. Prior to Atlas Air, Shannon worked as a Customer Service Representative at New York State Electric & Gas, addressing customer inquiries, move requests, and credit issues. Additional experience includes roles as a Senior Design Associate at The Tile Shop, a Sales Associate at Tom Gill Chevrolet, and a Box Drop/Packer at Frito Lay Inc. Shannon holds an Associate's degree in Business Administration and Management from SUNY Broome Community College, attained between 2012 and 2014.