Crystal Stephens

Crystal Stephens is currently the Head of Customer Experience + Operations at Atlas and the Owner of CX Innovators. Crystal previously held roles such as VP of Customer Experience + Risk Operations at Solo Global, Inc., Sr Director of Customer Success, Sales & Lifecycle Marketing at Womply, and Global SMB Revenue Officer for Dropbox at MarketStar. Crystal also served as a Mentor at #GirlsClub and held positions at Hudson Heritage Federal Credit Union and Bank of America. Throughout their career, Crystal has focused on enhancing customer experience, driving sales growth, and implementing strategic initiatives to optimize the end-to-end customer journey.