Ben Costello is an accomplished Principal Product Manager specializing in AI for Service at Jira Service Management with extensive experience in product management and engineering across various companies. Notably, Costello co-founded Travelshare, a social media-based travel selling platform, and held senior leadership roles at TOURISM TECHNOLOGY, where product and operations were managed for a global enterprise travel distribution platform. Additional significant roles include directing product strategy at Freelancer.com for their Enterprise division and overseeing product and data governance initiatives. Costello's educational background includes a Master of Data Science from UNSW, a Graduate Diploma in Software Development from The Open University, and a Bachelor's degree in Pure Mathematics and Computer Science from the University of Sydney.
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