Caio Fraga is a seasoned IT professional with extensive experience in technical support roles across multiple companies. Currently serving as a Senior Support Engineer 3 at Atlassian since November 2018, Caio specializes in providing technical support for Jira Standard and handling diverse customer inquiries. Concurrently, Caio holds the position of Senior Support Engineer 2 at e-Core, focusing on similar responsibilities. Prior experience includes a role as a Senior Support Analyst at NTT DATA, where Caio contributed to team training and troubleshooting during a major operational transition. Earlier positions at Dell and Grupo Sinosserra involved resolving technical issues, creating documentation, and providing first-level IT support. Caio holds a Bachelor of Business Administration in IT Management from Pontifícia Universidade Católica do Rio Grande do Sul, completed in 2014.
This person is not in any teams
This person is not in any offices