Daniel Eads is a Principal Business Systems Engineer at Atlassian, a position held since June 2018, with responsibilities that include solving complex problems for Support teams and enhancing operational scaling. Prior to this role, Daniel served as a Senior Business Systems Engineer and Community Support Engineer at the same company. His background includes a Support Engineer role at ITHAKA, where responsibilities involved managing multiple JIRA instances and promoting the use of HipChat. Additional experience includes positions such as Methods and Procedures Specialist at Auto-Owners Insurance, Technical Support Specialist at Peckham, Inc., Network Administrator at Somerset Beach Campground, Student Technician at Spring Arbor University, and Technology Technician at Napoleon Community Schools. Daniel Eads holds a Bachelor’s degree in Computer Science from Spring Arbor University, earned between 2007 and 2011.
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