Daniel Whiting is an experienced technical support manager with a strong track record in team management and operational efficiency across multiple companies. Currently serving as a Senior Technical Support Manager at Atlassian since December 2019, Daniel has been instrumental in the growth of the EMEA developer tools support team and has implemented a knowledge-centered support program. Previous roles include leading technical support teams at j2 Global, VMware, and HP Enterprise Services, where Daniel demonstrated exceptional capabilities in staff management, customer satisfaction improvement, and knowledge sharing initiatives. Daniel holds a Diploma in Leadership from the Irish Management Institute and a Bachelor of Arts in Public Administration from The Manchester Metropolitan University.
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