Edward T. has extensive experience in customer support and solutions across various industries, with a current role as a Customer Advocate for Atlassian, focusing on billing and licensing for multiple products and providing support across channels in the APAC region since September 2022. Prior to this, Edward held several positions at PayPal, including Customer Solutions Supervisor and Specialist, overseeing customer service for North American clients and managing disputes and claims. Edward's career also includes significant roles at ADP as a Call Mentor and Implementation Specialist, as well as previous positions at 24/7, Inc., Aegis PeopleSupport, Inc., Advanced Contact Solutions, Inc., and eCopy Corporation. Edward holds a degree in Industrial Electronics from Don Bosco Technical College.
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