James Woolman is a Director of Technical Support Management with over 25 years of experience in the technical support and customer success sectors. They have held key leadership roles at prominent companies, including Veritas Technologies LLC and Atlassian, where they currently lead a team of over 50 technical support members and oversee major global initiatives to enhance customer experience. Throughout their career, James has demonstrated exceptional people management and operational change skills, earning multiple awards for their contributions to organizational success. Their passion for developing others and improving customer satisfaction has been a consistent theme in their work.
Location
Reading, United Kingdom
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