Joel Wheeler is an accomplished Enterprise Cloud Support Engineer at Atlassian since May 2023, with extensive experience in technical support spanning nearly two decades. Previously, Joel served as a Technical Support Engineer at Wayin, a technology platform designed by former Sun Microsystems co-founder Scott McNealy, where support was delivered to a diverse clientele, including small businesses and global enterprises. Joel's background includes key roles at leading firms such as Cheetah Digital as a Senior Enterprise Support Engineer, Sophos as a Global Escalation Support Specialist, and early experience as a Support Analyst at Computacenter. Joel began a career in technical support with a position at OHIS, where technical assistance was provided to NHS Trusts. Joel holds a BSc in Computer Systems from Oxford Brookes University, earned between 1998 and 2002.
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