Jonas Spira is a seasoned professional with extensive experience in operations and customer support, currently serving as a Senior RevOps Knowledge Manager at Atlassian since December 2014, after holding various roles within the company, including Content Manager and Senior Customer Advocate. Previously, Jonas worked at Apple from January 2012 to July 2014, where responsibilities included providing technical support as a Genius and overseeing service operations as a Genius Administrator. Earlier in a broadcasting role at Guaranty Broadcasting from September 2009 to January 2012, Jonas worked as an On-Air Personality and was involved in producing commercials and sports coverage. Jonas holds a Bachelor's Degree in Mass Communication/Media Studies from Louisiana State University, earned between 2009 and 2013.
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