Atlassian
Lucas Bugs is a Senior Support Engineer currently employed at both Atlassian and e-Core since August 2022. With a robust background in technical support and development, Lucas previously worked at ADP Brazil Labs as a Senior Developer from January 2022 to July 2022. Prior experience at Atlassian from December 2015 to December 2021 encompassed roles as a Senior Support Engineer focusing on Cloud Migrations, as well as Premier and Support Engineer positions. Lucas also served as a Support Engineer at e-Core during the same timeframe and began the career as a Junior Support Analyst at Sicredi from June 2014 to December 2015. Educationally, Lucas holds a Tecnológico degree in Análise e Desenvolvimento de Sistemas from Unisinos, completed between 2015 and 2019.
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Atlassian
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Atlassian is a software company that builds tools for teams, with a mission of helping unleash the potential of every team. Atlassian’s suite of tools facilitate collaboration, alignment, and nimbleness allowing teams to more effectively and efficiently build and create together. Collectively, Atlassian’s products are used by over 250,000 customers worldwide in industries ranging from space travel to pizza delivery, medicine to disaster response. More than 8,000 employees based in 13 countries support Atlassian’s product offerings. The company’s portfolio includes Jira Software and Jira Work Management for team planning and project management; Jira Service Management for team service and support applications; Jira Align for enterprise agile planning; Atlassian Access for enterprise-grade security and centralized administration; Confluence for content creation and sharing; Bitbucket for team code sharing and management; Opsgenie for incident management, and Trello for capturing and adding structure to flude and fast-forming work teams. These products offer a range of functionality to serve the needs of a variety of workers including software developers, IT professionals, and knowledge workers. At the same time, all of their products share five intentional core attributes: Built for Teams, Easy to Adopt and Use, Versatile and Adaptable, Integrated, and Open. Atlassian was founded in 2002 with the launch of their first product, Jira. In 2015, Atlassian became a publicly traded company listed on NASDAQ as TEAM.